Tips from the Case Management Officers

Contacts

Have a question? For the fastest reply, be sure to ask the correct office.

If your question is about: Contact the:
Filing, formatting, document status, hearings, links Registry
CAMS accounts, access to appeals, technical issues CAMS Unit
Procedural information or advice, administrative directions Case Management Officer (CMO)*

*To request an administrative direction from a CMO, submit a letter via CAMS.

Do not email documents to the CMOs

  • All documents must be filed through CAMS, even if intended for the CMO.
  • CMOs do not file documents; the Registry does.

Privacy questions

  • Are required for every new appeal (or application for permission to appeal) and for every document.
  • Answer the privacy questions carefully.
  • Do not delegate this task.
  • Remember: A publication ban is not an access restriction.
  • Remember: Questions relate only to the specific document being submitted.

Orders and Judgments: Do not expand

  • Include only what the Court actually ordered.
  • Cost agreements are handled by filing a Bill of Costs.

Read all court communications

Withdrawing as counsel (civil)

  • File an affidavit of service.
  • Counsel stays on the record until 10 days after filing the affidavit of service.
  • Include client email addresses.
  • Permission is required to withdraw if appeal is already scheduled for hearing.

Attendance of in-custody clients (criminal)

Appeals

  • If a notice of appeal indicates the client wishes to attend, no further steps are required.
  • If attendance preferences change, notify the Registry at least two weeks in advance.

Applications

  • In-custody clients are not entitled to attend unless ordered by a judge.
  • Requests must be made early – as soon as the application is filed.

Formal order/judgment required

  • Reasons for a decision and formal resulting order/judgment are different. A decision includes reasons for the outcome. A formal order/judgment includes only the outcome.
  • Both are required before an appeal will be scheduled.
  • If an appeal is scheduled without the formal resulting order/judgment, the panel may adjourn it.

Communications without notice are not allowed

  • All letters and emails must show that a copy was sent to all other parties.
  • If not, the letter will be rejected, and the email may not be answered.
  • Do not write to individual judges unless expressly asked to do so.